American Airlines Launches Real-Time Tracking For All of Their Lost Bags

“‘It’s something our customers have been asking for [for] a really long time, and we’re excited to make this available to them,’ American Airlines spokeswoman Laura Nedbal tells the Tribune.”

Really, what customers want is to have their bags show up at their destination. That fact that we’ll now know in advance that American lost our luggage is some sort of improvement, I guess.

(Via Consumerist.)

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